Airtel 4G Dongle Review

Below is my letter to the Nodal officer of Airtel Karnataka. I'm posting on my blog in the hope other people avoid signing up for this service.

Hello,

As a long time airtel customer, and a current customer of both DSL (about 1.5k per month) and Mobile (about 3k per month) I am DISGUSTED by the level of customer service I have received trying to pay for yet another airtel service (4G Dongle).

I request that you immediately activate my account, and I request you take action against Regional Communications (particularly Anand who I have been dealing with) and inform me of the result. His number is 9686868683. I would recommend his contract be cancelled. In addition, I request a credit on my account for the immense amount of time I have wasted in this matter (literally 20+ phone calls).

Background:
I purchased a 4G dongle from Purohit computers in BDA Complex HSR Layout Bangalore on Tuesday the 25th of February. I was told it would take 2 days to activate. It has been 12 days and the agent in charge (Anand from Regional Communications) is now hanging up on me and blocking my calls.

I have submitted all documentation required.

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